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Bank of America Nationwide Issues Reported by LA Customers – NBC Los Angeles

Bank of America Nationwide Issues Reported by LA Customers – NBC Los Angeles

What you should know

  • Tens of thousands of Bank of America customers reported problems accessing their accounts, with some saying they were seeing zero balances.
  • Bank of America said the problem had been “largely” resolved as of Wednesday afternoon, following an increase in reports of outages in the morning.
  • Many customers left comments about their experiences on the company's Facebook page.

After logging in, some users received a message that some accounts and funds were temporarily unavailable. Several customers left comments on Bank of America's Facebook page saying they had problems accessing their accounts.

Some unsettled customers reported a zero balance.

The website DownDetector reported a dramatic increase in outages on Wednesday morning. The outage tracking website received tens of thousands of outage reports from users by mid-morning.

Issues have also been reported by users in New York, Chicago, Seattle and cities.

Bank of America issued the following statement Wednesday afternoon.

“Some customers today are experiencing issues accessing their account and balance information,” the company said. “These issues are being addressed and are largely resolved. We apologize for any inconvenience.”

According to DownDetector, outage reports dropped to about 3,300 by 1 p.m.

Details about the cause of the breakdown were not known on Wednesday afternoon.

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